The Old Landlady is the primary ghostly resident of The Angel in Lavenham. Believed to be a former proprietress from the 1800s (possibly a Mrs. Matthews from census records), she manifests as a benign female spirit. Her presence is typically subtle, involving faint noises like knocks on doors, soft calling of names, or as a fleeting apparition in Victorian-era dress. She seems particularly concerned with the inn's upkeep and the comfort of its guests, sometimes reportedly straightening crooked wall hangings or watching over lone female travelers. Those who encounter her often describe feeling strangely safe or comforted.